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  • OFOTD STUDIO
    Sage Print Short-Sleeved Shirt
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    • TERMS AND CONDITIONS

      This document serves as a translation to the original terms and conditions in Korean.

      All disputes will be settled according to original Korean version of the terms and condition.

       

      Article 1 (objective)

      This terms and condition defines the e-commerce and the user's rights and responsibility in using the OFOTD(hereafter "mall") and the online service provided (hereafter "service"). *Unless the nature of other online commercial interaction is different, this terms and condition will apply.

      Article 2 (definitions)

      1. "Mall" is the online site of business where Oscar Futurera Ltd. Set up by IT equipments for provides goods and services (hereafter “goods”). It may also refer to the business operator of the said business.

      2. “User” is defined as members and non-member who uses the services on the “mall” in accordance to the terms and conditions. 3. “Member” is a user who registered as a member on the “mall” for continuous usage of the “mall.” 4. “Non-member” is a user who is not registered on the “mall” but uses the service provided.

      Article 3 (Announcement of terms and considtions and its provisions)

      1. The “mall” provides the following information for users’ convenience on the top page of OFOTD: Terms & Condition, name of the business and the CEO, office address (including the address where consumer complains may be settled), phone number, fax number, email address, business registration number, Ecommerce registration number, name of the officer in charge of privacy information. However, the full terms & condition will be linked for users to see the full content.

      2. “Mall” should provide a pop up or redirected page to show the full terms of agreement, cancellation to the agreement, responsibility of delivery, refund policy and other important policies so that the users may easily understand and confirm.

      3. “Mall” may change the policy within the limits of law, such as PERSONAL INFORMATION PROTECTION ACT, ACT ON THE REGULATION OF TERMS AND CONDITIONS, FRAMEWORK ACT ON ELECTRONIC DOCUMENTS AND TRANSACTIONS, ELECTRONIC FINANCIAL TRANSACTIONS ACT, DIGITAL SIGNATURE ACT, ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC, ACT ON DOOR-TO-DOOR SALES, FRAMEWORK ACT ON CONSUMERS, and other relevant law.

      4. When “mall” needs to amend its terms and conditions, it needs to specify the pre-exiting and the amended terms and conditions, the changes will be displayed on the top page from seven days prior and post the application of the new terms and conditions. If the amendment is considered less favorable to the user, the announcement will be made thirty days prior to the application of the new terms. In such case, the “mall” shall display the new terms in clear and concise way, to the best of its ability.

      5. When the “mall” amends the terms and condition, the updated terms will be applied to the new contracts made after the date of the term’s application. Any contracts borne before the new term’s application will be kept with the old terms and conditions. If the user prefers to have the new terms applied to old contract, they must contest the contract’s term within the announcement term as specified in article 3 and obtain the “mall’s” agreement.

      6. For any claim not covered by this document and its interpretation, the claim will be decided according to the legal parameters in section 3 of this article.

      Article 4 (Service provided and changes)

      1. “Mall” shall provide the following operation: Provide information on the service and goods and purchase transaction Physical delivery of purchased goods Digital delivery of purchased goods Other operation defined by “mall”

      2. “Mall” may change the goods and services provided if there’s stock issue or technical changes for new contracts. In such case, the date of change will be announced on where the current goods and services are provided immediately.

      3. If the “mall” needs to change the goods and services due to technical issues and/or stock issues, the “mall” will immediately contact the user to notify the changes.

      4. In the last clause, the “mall” will compensate for user’s damage incurred. However, if the “mall” is not at fault or intended the damage, the “mall” is not responsible for the damage.

      Article 5 (interruption of service)

      1. The “mall” may interrupt the service due to IT setup’s change, equipment change, maintenance, and other reasons.

      2. The “mall” will pay for damages incurred due to the interruption with the reasons as stated in clause 1. However, if the “mall” is not at fault or intended the damage, the “mall” is not responsible for the damage.

      3. If the “mall” is no longer able to provide the service and goods due to reasons such as business model change, dissolution, merger, and more, “mall” will notify the consumer as defined in article 8 and cover the damages as “mall’s” suggested conditions. However, if there is no previously agreed upon condition, the “mall” will provide cash equivalent mileage or points that could be used the same way as cash within the “mall” to the user.

      Article 6 (member registration)

      1. User may register as a member by filling out the form provided by “mall” and agreeing to this terms and condition

      2. “Mall” shall register users unless they fall under following conditions: i) If the applicant has lost its membership in the past. However, as per article 7 clause 3, if the applicant has tained “mall’s” permission to re-apply and passed three years since the applicant lost the membership the applicant may be re-register ii) If the applicant appears to have false information, omitted information, wrong entry to the registered information iii) Other instances where “mall” is technically significant issue registering the applicant

      3. The membership registration’s contract will be deemed complete at the time “mall’s” approval has been delivered to the member.

      4. Member must notify within reasonable time frame if there are any changes to the registered information via means of personal information update and other.

      Article 7 (withdrawal/cancel of membership)

      1. A member may request a withdrawal of membership at any time to “mall” and “mall” shall delete the member’s account immediately.

      2. If the member has met any of the following conditions, “mall” may limit or cancel the membership I) The registered information is false II) If the member does not pay for the goods and services provided III) Disrupt other “mall” users or the rules of the online commerce such as misusing other user’s information. IV) Commit illegal act as defined by law and by this terms and conditions using “mall.”

      3. Upon suspension or limit on the member’s account, “mall” may cancel the membership if similar infractions are repeated two or more times, or if the infraction has not been corrected within thirty days.

      4. When “mall” cancels the membership, the membership will be terminated. In such a case, “mall” shall notify the member and give thirty day grace period to rectify the issue.

      Article 8 (notification to the member)

      1. When “mall” is notifying a member, the “mall” may contact the member by member designated email address.

      2. When “mall” is notifying to a non-identifiable, large number of members, “mall” may post the announcement on “mall’s” bulletin board in lieu of individual notification. However, if the notification heavily concerns individual transaction, personalized notification will be sent.

      Article 9 (Application to purchase and agreement to provide personal information)

      1. “Mall” user shall request purchase on “mall” using the following method or similar methods, and “mall” should specify the following information in an accessible and comprehensible manner: Selection and search of Goods and services Input of recipient’s name, address, and phone number, email address (or cellphone number) Confirmation of terms and condition, services with limited cancellation, delivery and handling fee, and other incurring costs and related information Agreement to the terms and conditions, such as clicking yes with a mouse. Confirmation to the request to purchase the goods and services or any additional points to confirm from “mall.” Payment method selection

      2. If “mall” must provide the purchaser’s personal information to a third party, it must provide the following information to the purchaser and get an agreement. (Same applies to if the content of the agreement changes)

      (1) The 3rd party being shared the personal information

      (2) Purpose of sharing the personal information

      (3) The category of personal information

      (4) How long the information will be stored and used

      3. If “mall” consigns any work to a 3rd party that deals with purchasers’ personal information “mall” must provide the following information to the purchaser and get an agreement. (Same applies if the content of the agreement changes.

      (1) The 3rd party being shared the personal information

      (2)The nature of work that requires sharing personal information However, if the sharing of personal information is crucial to the execution of the contract, and improves user’s convenience, by announcing in ways prescribed by privacy policy defined in ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, “mall” is not reliable for the agreement procedure.

      Article 10 (Establishment of contract)

      1. “Mall” may refuse purchase if any of the following cases. However, if the purchaser is a minor and unable to obtain a consent from a legal guardian, the contract may be nullified by the purchaser or their guardian. If there has been any error or incorrect information provided If the minor appears to be purchasing tobacco, alcohol, or other goods or service prohibited by YOUTH PROTECTION ACT If the requested goods or service is technically difficult for “mall” to provide.

      2. When “mall’s” approval has reached the user in ways defined by the article 12, clause 1, the contract is deemed established.

      3. “mall’s” approval must include confirmation of purchase, availability of product, ways to edit or cancel on purchase request and other information

      Article 11 (payment method)

      Ways to pay for goods and services on “mall” may any any of those following. However, “mall” may not charge additional handling fee for any of the payment method. Phone banking, internet banking, e-mail banking and other wire transfer Debit card, pre-paid card, credit card, and other card payment Online direct deposit Electronical currency payment Cash on delivery Mileage or other points issued by “mall” Gift cards issued by or recognized by “mall” Other electronic payment system

      Article 12 (Confirmation of delivery, changes on order and/or cancellation)

      1. “mall” will notify the purchaser in case the purchaser has requested purchase

      2. Upon receiving the notification, user may immediately ask for change and/or cancellation, and “mall” must immediately process if the request has been filed before delivery. However, if the payment has already been made, the nullification of purchase will follow the procedure defined in article 15.

      Article 13 (Supply of goods)

      1. Unless there is a separate agreement on the delivery dates between “mall” and user, “mall” will take necessary measures such as production, packaging, so it may deliver the goods within seven days of the contract. However, if “mall” has received all or partial payment for the goods, “mall” shall take measure within three business days. “Mall” shall take appropriate measure to provide the user with the goods and process of delivery.

      2. “Mall” shall notify the user of the delivery method, party responsible for the cost each method of delivery, delivery time per deliver method, and other information pertaining to delivery of goods purchased. If “mall” passes the pre-agreed delivery time, “mall” shall pay for damages incurred due to the delay. However, if the “mall” proves that it is neither at fault nor intended, “mall” will not be responsible for damage.

      Article 14 (Refund)

      “Mall” shall notify the user immediately when the goods cannot be provided due to reasons such as stock shortage. If there’s been any payment beforehand, “mall” shall refund within three business days since the payment or other measures to process the refund.

      Article 15(cancellation)

      1. User who entered a contract with “mall” may cancel the order according to the ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE article 13 clause 2 within seven days since the content of the contract was delivered in writing, or since the day of the delivery of the goods and/or service if contract was delayed. If there are other stipulations made in ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, the cancellation policy will follow the law.

      2. User may not return or exchange the goods and/or services in any of the following cases: If the goods or service has been damaged or lost due to partial or full usage by the user If the goods or service’s value has declined significantly due to partial or full usage by the user Due to passed time, the goods value decreased enough that re-sale is no longer viable In the case where the goods is duplicable in its full capacity, if the wrapping of the original goods is damaged Discounted products or pre-sale products Digital products after delivery

      3. In case of article 2 clause 2, or clause 4, if “mall” did not specify that a special cancellation policy applies to the specific product in a clear and evident manner, the user’s cancellation policy will not be limited.

      4. Despite clause 1 and clause 2, if the goods and/or service provided is not as advertised or specified, the user may cancel within three months of delivery of said goods or thirty days since learning the discrepancy.

      Article 16 (Cancellation’s effect)

      1. “Mall” must refund the money within three days of receiving the returned goods. If “mall” was to delay refund, the mall will pay the interest as defined by ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE article 21 clause 2.

      2. If the user has paid with credit card, other electronic payments, such as electronic currency, “Mall” should request the party providing the payment system to refund without delay.

      3. User is responsible for costs pertaining to returning the goods supplied due to cancellation. “mall” shall not demand damage or cancellation fee for the reasons of cancellation. However, if the goods or its contents is different from what was specified or advertised, or delivered differently than the contract and caused the cancellation, the “mall” will be responsible for costs pertaining to returning the goods.

      4. If the user has paid for delivery to receive the goods and service, “mall” should notify who will be responsible for delivery in case of cancellation, in an easy and clear fashion.

      Article 17 (Protection of personal information)

      1. “Mall” will gather the minimum personal information in order to provide the service.

      2. “Mall” will not gather information for purchase contract execution before the member registration. However, if the relevant law requires verifying personal identify before purchase, such a case will be excluded.

      3. “Mall” shall announce the purpose of collecting personal information, and obtain consent to collect and use personal information

      4. “Mall” cannot use the collected personal information for any other reasons than the previously consented, and if a new need arises, or the personal information needs to be handled by a new 3rd party, user needs to be notified and consent, unless there is different law specifying otherwise.

      5. If “mall” is required to get user content in regard to clause 2 and 3, “mall” must disclose the name of the person in charge of personal information collected, purpose of collecting the personal information and where it will be used, information about the 3rd party handling personal information (name, purpose and usage) as enumerated in ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC. act 22 clause 2, and user may nullify the consent as they wish

      6. User may ask for the personal information and correction held by “mall” and “mall” bears responsibility to execute the request without delay. If user has requested a correction on the personal information, “mall” may not use the personal information until the correction has been made.

      7. “Mall” must keep the persons handling the personal information to minimum to protect, and “mall” bears all responsibility for loss, theft, leak, 3rd party involvement without consent, modification of the personal information including credit card information and bank information, and damage incurred by the aforementioned.

      8. Once “mall” or any 3rd party who was provided the personal information has achieved the purpose of collecting the information, they must delete the personal information without delay.

      9. “Mall” shall not provide pre-filled consent forms about collection, usage, and furnishing of personal information. If the user does not consent to collection, usage, and furnishing of personal information, “mall” must disclose the services limited due to not consenting, and cannot refuse membership due to not consenting to provide the optional collection, usage, and furnishing of personal information.

      Article 18 (responsibility of the “mall”)

      1. “Mall” shall not break any laws nor breach this terms and condition, and must continually work its best to provide a consistent supply of the goods and services.

      2. “Mall” must be equipped with security measure to protect users’ personal information including credit card information and so that users can use internet services safely.

      3. “Mall”is responsible to pay damage if the user is damaged by false advertisement as per ACT ON FAIR LABELING AND ADVERTISING act 3.

      4. “Mall” may not send unwanted for-profit, advertisement email.

      Article 19 (Responsibility to member’s ID and password)

      1. Except for cases enumerated in article 17, user is responsible for ID and password

      2. User may not lend their ID and password to another person

      3. User must notify “mall” upon noticing any theft of ID and/or password without delay, and follow “mall’s instruction

      Article 20 (User’s Responsibility)

      User may not do the following act: Registration of false information during registration or edit process Using other person’s information Changing “mall” information Posting and or sending information (computer program and more) outside of “mall’s” specification Infringement on “Mall” or other 3rd party’s intellectual property Any act deemed slanderous or libelous to “mall” or other 3rd party Posting violent or obscene images, sounds, or other such information on “mall.”

      Article 21 (The relationship between the connecting “mall” and the connected “mall”)

      1. Upper level “mall” and lower level “mall” may be linked through a hyperlink (the hyperlink may be text, photo, or video), the former will be referred to as connecting “mall” and the latter will be referred to as connected “mall.”

      2. Connecting “mall” is not responsible for independent transactions occurred in connected “mall” if the “mall” discloses that it is not responsible for the aforementioned type of transactions on the top page of the connecting “mall” or any connecting pop-up page.

      Article 22 (Author’s property right ownership and limitation of usage)

      1. Any work made by “mall” and its property right (intellectual property and other) belongs to “mall.”

      2. User may not duplicate, share, publish, or distribute through other means or channel any information whose property rights belong to “mall” obtained during usage of “mall” for profit or lend them to 3rd party

      3. "Mall" must notify the user when using the copyright belonging to the user according to the contract.

      Article 23 (Settlement of dispute)

      1. “Mall” still install and run a damage compensation processing team in place to settle any valid opinions or claims and to settle damages.

      2. “Mall” shall process claims and opinions without delay. Should there be any delay, “mall” shall notify user the reason for delay and processing schedule immediately.

      3. In the event of a user's request for damage relief in relation to an e-commerce dispute between "Mall" and the user, the Fair Trade Commission or a dispute mediation agency commissioned by the Mayor/State Governor may oversee the mediation.

      • Privacy Policy

        This document serves as a translation to the original terms and conditions in Korean. All disputes will be settled according to original Korean version of the terms and condition.

         

        Oscar Futurera ltd. Strives to do the best to protect your personal information. This privacy policy serves to explain the personal information (defined below) collected on www.ofotd.com (hereafter “website”) and its (defined in terms and conditions) and how the personal information is processed. Any term undefined in this document will carry the definition in terms and condition.

         

        1. Personal information collected and method of collection

        “Personal Information” pertains to a living individual that allows to identify the person, including name, national registration number. The information alone may not be able to identify the person, but may refer to information that could be used with other information to identify the person.

        1.1 Content of collected personal information

        Company collects following personal information for member registration, service request, customer support and other services.

           

          a. During the process of registration General members (individuals aged 14 and over): name, date of birth, gender, application ID, password, e-mail, mobile phone number, landline number, identity verification value (CI, DI) Person incorporated: Trade name, business registration number, representative authentication (name, date of birth, gender), business location, application ID, password, e-mail, mobile phone number, landline number, identity verification value (CI, DI) Corporate business: Corporate name, corporate registration number, business registration number, representative authentication (name, date of birth, gender), business location, application ID, password, email, mobile phone number, landline phone number, identity verification value (CI, DI) Child/Minor Member (individuals under 14): Name, date of birth, gender, legal representative authentication (name, date of birth, gender), application ID, password, e-mail, mobile phone number, landline phone number, identity verification value (CI, DI) ) Foreign national members (foreigners residing in Korea and abroad): name, date of birth, gender, passport number, alien registration number, application ID, password, e-mail, mobile phone number, landline phone number, identity verification value (CI, DI)
          b. Applying to certain service While applying for additional services, we may collect any of the following information, and shall obtain user consent to collect and use the information. Personal or business information: name, date of birth, corporate registration number, representative name, business address, mobile phone number, e-mail address Person in charge or manager information: name, email address, mobile phone number, landline phone number, service-related account information (if necessary, such as account linkage.) c. When processing claim, inquiry, consulting, and other collaboration Name, email address, contact information, test ID/password (if testing is required), Information listed in supporting documents such as business registration certificate (if proof of identity, delegation, etc. is required)
          d. Refund Account information (name of bank, account number, name of trader) The following information may be generated and collected in the course of service use or business processing. Service use record, access log, cookie, access IP information, payment record, use suspension record, bad use record

            1.2 Personal Information Collection Method

            The company shall collect personal information in the following manner:

            - Membership registration through the website or written form

            - Customer consultation and service use management through telephone, fax, and consultation board

            - Event (sweepstakes) application, delivery request

            - Provided by affiliates

            - Collection through generation information collection tool 

             

             

            2. Purpose of collection and use of personal information

            The company uses the collected personal information for the following purposes.

            2.1 Membership Management Membership System Identification according to service use, personal identification, prevention of illegal and unauthorized use by delinquent members, confirmation of intention to join, limits to the number of member registrations and registration, confirmation of consent of the legal representative when collecting personal information of children under the age of 14, legal representative later Identity verification, record keeping for dispute resolution, complaint handling, complaint handling, notice delivery

             

              2.2 Implementation of contract for service provision and settlement of fees for service provision

              Provision of services and contents, delivery of goods or sending invoices, identity verification, purchase and payment of charges, collection of charges

              2.3 New service development, marketing, and advertising

              Development and specialization of new services (products), provision of services and advertisements according to demographic characteristics, identification of access frequency, statistics on member service use, and delivery of advertising information such as events

               

              3. Retention period and destruction of personal information

              We retain and use your personal information from the time it is collected until you request to withdraw from membership or withdraw your consent to collection and use of personal information. When the retention period has elapsed or the purpose of use has been achieved, the relevant personal information will be destroyed in an irreversible way without delay, except in cases where the obligation to preserve personal information is stipulated in the relevant laws (Act on Consumer Protection in Electronic Commerce, etc.)

               

              4. Provision and sharing of Personal Information

              The company shall use members' personal information within the range set for the purpose of collection and use, and shall not use it beyond the range or disclose/provide it to external party. However, exceptions are made in the following cases.

              - In case the member agreed in advance to provide or share with a third party

              - In accordance with the provisions of laws and regulations or when there is a request from the investigation agency in accordance with the procedures and methods stipulated in the laws for the purpose of investigation

              - This Privacy Policy and personal information may be transferred or transferred to any third-party entity, and substantial portion or all the company’s stock and/or assets in connection with a merger, consolidation, restructuring, bankruptcy proceeding, reorganization or other control event.

               

              5. Consignment of personal information processing

              The company has entrusted the following personal information processing tasks for smooth operation such as customer service management and handling of civil complaints. In addition, in order to ensure the safety of personal information protection in the consignment contract, compliance with laws and regulations related to personal information protection, prohibition of supply of personal information to third parties, and liability in case of accidents are clearly stipulated. If the company is changed, the name of the changed company will be notified through the notice or privacy policy screen.

               

               

              Shopify, etc

              Customer business support
              Klip NFT issuance service support

              Paymentwall,Paypal, etc

              Payment and escrow services

              DHL, EFS, EMS, K-packet, etc

              Fulfillment & Shipping Company

              Paymentwall,Paypal, etc

              Payment and escrow services

               Collaboration and pre-order products, and other event-specific business information will be disclosed during the event.

               

              6. Rights of members and/or legal representatives and how to exercise them

              - Members and/or their legal representatives can inquire or modify the registered personal information of themselves or children under the age of 14 at any time, and may request cancellation of membership (withdrawal of consent).

              - To inquire or modify personal information of members or children under the age of 14, click “Edit Member Information” to cancel membership (withdraw consent), click “Withdraw Membership”, go through the identity verification process, and directly view, correct, or withdraw from membership is possible. Or, if you contact the person in charge of personal information protection in writing, by phone, e-mail, or on the consultation board, we will take action without delay.

              - If a member or legal representative requests correction of errors in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.

               

              7. Matters concerning the installation/operation of the automatic collection device of personal information and its rejection

              Cookies are small, removable data files that your web browser stores on your computer. We use our cookies for the purposes of user optimization, account security, and third-party cookies such as Google Analytics, Facebook, and Twitter for purposes such as user optimization and customized advertising and marketing on the website. Cookies are small text files stored on the user's PC when they visit the website, and track and store the user's movements on the website. Most internet browsers allow users to choose whether to accept cookies or not. Cookies function to improve the overall online user experience, but if you do not want to collect behavioral information, you can disable cookies or limit the functions of cookies.

               

              Most internet browsers provide settings that allow users to choose whether to accept cookies or not. You can set your computer to warn you whenever a cookie is sent or to disable all cookies. These actions can be done in “Browser Settings” (for example, when using Internet Explorer: “Tools” menu at the top of the web browser – Select “Internet Options” – Click “Privacy” tab – Click “Settings” Set the cookie acceptance level). For more information on this, please refer to your browser's help function.

               

               

              8. Personal information protection-related technical/administrative protection measures

              We have commercially reasonable security measures in place to protect against loss, misuse and alteration of the personal information we hold about you. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee absolute security.

               

              9. Contact information of the person in charge of personal information protection and the person in charge

              We welcome your comments or questions regarding this Privacy Policy.

              Contact us below.

              Personal Information Protection Officer: Kim Hyung-wook

              Personal information protection officer contact: hyungwook@oscar.futurera.net

              cs@ofotd.com 

               

              10.Report and dispute resolution related to personal information

              If you need to report or consult about personal information infringement, please contact the Korea Internet & Security Agency (KISA) Personal Information Infringement Report Center.

              In addition, if you have suffered financial or mental damage through personal information infringement, you can apply for damage relief to the Personal Information Dispute Mediation Committee.

              Personal Information Infringement Report Center (http://privacy.kisa.or.kr / 118 without area code)

              Personal Information Dispute Mediation Committee (http://kopico.go.kr / 1833-6972)

              Cyber Investigation Division, Supreme Prosecutors' Office (http://spo.go.kr / 1301 without area code)

              National Police Agency Cyber Security Bureau (http://cyberbureau.police.go.kr / 182 without area code)

               

               

              11. Duty of notice

              If there are additions, deletions, or modifications to the current personal information processing policy due to changes in laws, policies, or security technologies, etc., we will notify you through a notice on the website at least 7 days before the revised personal information processing policy is implemented.

              Last revision date: June 30, 2022

              • SHIPPING & RETURNS

                All orders ship the next business day. See below for delivery times and costs. Due to the current global instability, shipping may take longer than usual.

                 

                [Delivery Period]

                Korea: 1-3 business days

                Asia: 5–10 business days

                Rest of the World excluding the above: 10-15 business days 5

                 

                [Shipping Cost]

                Korea: $3

                Asia: $35

                North & South America: $35

                EU: $40

                Rest of the World excluding the above: $4

                How to apply for returns and refunds

                Returns and refunds can be requested by email after delivery.

                We will reply to you via e-mail whether refund/exchange is possible.

                 

                Email for returns and refunds: cs@ofotd.com

                 

                Order cancellation notice

                Order cancellation and refund requests can be submitted via email.

                Refunds due to order cancellation after shipping will be made after the product has been returned to us after the return request has been made.

                 

                Return Information

                Exchanges and refunds can only be requested by e-mail to cs@ofotd.com, and within 14 days from the date of receipt of the product. In case of exchange or return, please be careful about repackaging and return products that may be damaged. Please return the package, label, free gift (if any), and all that came with the product at the time of delivery. If there is an exchange or refund, the digital tag will not be issued, and the benefits and ownership of the digital tag will be forfeited. We thoroughly inspect the products before they are shipped out, and the packaging status is recorded so that there are no missing products. Nevertheless, for exchanges and refunds due to defective products, we support round-trip shipping costs for exchanges and refunds after product inspection. In the case of an exchange or refund due to the customer's change of mind, the customer is responsible for all round-trip shipping costs, fees, and other costs. All import and sales taxes, duties, and handling fees are levied separately for each country, so please be advised. The customer is responsible for any bank charges that may occur when placing an overseas order, and customs duties, import sales tax, and handling fees are non-refundable upon return.

                 

                Refund Information

                In the case of a refund request after shipment, it will be processed after the product is retrieved from the customer. In the case of card payment, after the approval is canceled, the refund will be processed according to the policy of the card company. If you are unable to confirm your account despite the refund completion instructions, please contact your credit card company.

                 

                Notes on purchase

                Please check the product information on the product page carefully before placing an order. Actual colors may differ due to monitor settings or specifications. Product size may have slight differences depending on the measurement method. Please follow the washing and care instructions on the product page.

                 

                Non-exchangeable and non-refundable products

                - If the product is damaged or defective due to the customer's negligence

                - In case the product value is damaged by removing the tag or opening the package (inner packaging)

                - When it is stated that 'exchange or refund is not possible' when selling made-to-order products, sealed products, etc.

                - If it is specified as ' No exchange and non-refundable' on the product page

                - Items that have been washed or repaired or been marked un-returnable

                - Papers (cards, postcards, books, posters, etc.) or intimates (underwear, swimwear)

                - If it is impossible to resell as a new product due to contamination with perfume or severe wrinkling after wearing

                - If 14 days have elapsed from the date of receipt of the product

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            LEE JI MI Oscar futurera inc.

            265–88–01939 2021–Seoul Seongbuk–1458

            +82 070 4647 0821 CONTACT

            OFOTD

            © 2022. OFOTD ALL RIGHTS RESERVED.

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