HOW WE SELL OUR PRODUCT:
All products of OFOTD Collection 0 are designer's collection products for OFOTD, directly produced from designer's ateliers around the world. Based on the artist's pick and collector's data, Only selected products from Collection 0 will be pre-sold. All products are made to order, we offer exclusivity and limited value to our worldwide customers
For international customers, all prices are converted and displayed in USD currency but this USD price may change depends on the exchange rate as it is Korean Won (KRW) basis. and you can pay securely by Paypal. Korean customers can make a payment through KG Inicis system.
You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox. Please review the order confirmation and contact us here if you see any errors. You can also review the details of your order from your OFOTD account, under Order History. We ship worldwide. We will send you tracking information once the delivery is processed and dispatched.
Please make sure that your shipping & billing addresses are correct. Once checked out, you are UNABLE TO CHANGE the shipping address. This is crucial for your order to be processed and shipped in a timely manner.
Delivery times and shipping costs may vary due to our operating system. We aim to ship your made-to-order product within one month after your purchase.
For Korea, the product will be delivered via a domestic courier company.
For international shipment, it will be shipped out by DHL or by the appropriate carrier for each country. The international shipping cost will be calculated according to the weight of the product, and DHL may charge an additional cost depends on the distance/area.
For DHL shipment, the sender's name will be displayed as PLUSQ, OFOTD's overseas delivery partner.
More information can be checked through the delivery information sent to the customer's e-mail after purchase.
TAXES & DUTIES :
Please note that the product price and shipping costs do NOT include taxes and import duties. Taxes and import duties may be charged when the shipment reaches the country of destination.
Please note that ALL SALES ARE FINAL. Once checked out, the item is NOT ELIGIBLE FOR CANCELLATION, RETURN OR EXCHANGE as it is MADE-TO-ORDER. So please review your order carefully before check-out. OFOTD strictly inspects all products before shipping out and we record the entire packing process.
Please contact us at CS@OFOTD.COM
if you have any other queries.